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Internet drops out, possibly with larger data transfers

billkilv
Up to speed

Hi.

I don't think this is so much a Virginmedia as a general computer issue (desktop PC), but hoping someone has some advice to offer.

Sometimes when in a Microsoft Teams meeting the internet connection drops out and can only be restored by re-booting the PC. I have tried this with both a wired ethernet and wireless connection.

What leads me to think its a data throughput issue is it'll drop-out when downloading large files, for example updates via the Citroen app. I can get this to work on another PC connected via WiFi.

Any thoughts?

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions

Client62
Hero

Microsoft Teams has vastly more gripes that every other teleconf platform combined.

I suspect the Citroen app is dropping the transfer when the mobile phone enters power saving,
mains powered PCs tend to have time windows to power saving in the 15 - 30 mins range or 
in max performance may well run always on ( my HP Workstation is always on ).

See where this Helpful Answer was posted

2 REPLIES 2

Client62
Hero

Microsoft Teams has vastly more gripes that every other teleconf platform combined.

I suspect the Citroen app is dropping the transfer when the mobile phone enters power saving,
mains powered PCs tend to have time windows to power saving in the 15 - 30 mins range or 
in max performance may well run always on ( my HP Workstation is always on ).

Hi, thanks for responding.

Yes, I know Teams to be a bit buggy, but unfortunately it's standard for my organisation.

The Citroen app is a windows app on the desktop. so far as I can tell I don't have any power limiting settings in place.