Menu
Reply
Peteg1979
  • 1
  • 0
  • 0
Joining in
68 Views
Message 1 of 3
Flag for a moderator

Internet dropping with critical error message everyday

This is happening every day start at 1030 on the dot and then numerous times throughout the day. Competed factory reset and reboot many times. Cannot call virgin cause half way though waiting it goes again and no the phone is connected to router guess what no phone! At my wits end now. Any help please as trying to contact at the moment leaves you in circles
0 Kudos
Reply
g0akc
  • 566
  • 59
  • 118
Rising star
56 Views
Message 2 of 3
Flag for a moderator

Re: Internet dropping with critical error message everyday

Can you ring from a different phone?

------------------------------------------------------------------------------------------------------------------------------
I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
0 Kudos
Reply
g0akc
  • 566
  • 59
  • 118
Rising star
54 Views
Message 3 of 3
Flag for a moderator

Re: Internet dropping with critical error message everyday

Is this with wired and wireless connections?

Can you log into the hub and post the network status details/logs

------------------------------------------------------------------------------------------------------------------------------
I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
0 Kudos
Reply