I'm hoping you might be able to help. I've been experiencing some issues with our internet for the past month, which has gotten considerably worse the past 2 days.
I am experiencing frequent short internet dropouts, which last between 15 secs to 1 minute. The WIFI stays connected, but the internet completely drops out. This has happened across several of my devices so far.
I am currently on the VM 100Mb package and haven't experienced anything quite as bad as this yet.
I have a seperate TP link router, which we use for WIFI. Our Superhub 3.0 stays in modem mode.
I have included below a few bits of useful information in the following posts that might help rule out the usual sources:
I have checked the power levels and SNR against the guide on this forum and they seem to be within tolerance levels. I have tried several power cycles and factory resets, to no avail.
If anyone has any further suggestions, please feel free to fire away!
well, everything looks to be broadly in spec - the worrying detail is the number of RCS partial service messages you seem to be getting - though I couldn't speculate as to why they are there - that'll need others with more knowledge than me about those errors.. the BQM is a bit of a mess - are you experiencing total dropouts that line up (time-wise) with the red blocks on the graph?