on 10-08-2022 07:55
Thus morning no signal on TV downstairs or upstairs !
on 10-08-2022 13:40
on 10-08-2022 15:00
The television came back a hour later but I tried my television in my bedroom St the same time as the downstairs TV and my television I got No Signal also the picture froze and picture broke up .
on 10-08-2022 15:07
on 12-08-2022 19:40
Thanks for your post.
Sorry though to hear the issues with your TV.
Can I just ask if this how now resolved itself?
If not, please let me know and I can take a look at this.
on 13-08-2022 08:32
Mostly in the mornings we lose the signal also my television upstairs last outage no signal dropped out we have 2 virgin pods one downstairs and one upstairs .
on 16-08-2022 11:07
Hey Davycrocket, thank you for confirming this and getting back to us.
I have take a look at our side and I can't see any major issues, we may need to get a 3rd pod sent out which could resolve this for you.
I am going to send you a PM, please look out for the purple envelope. Thanks
Matt - Forum Team
New around here?
on 16-08-2022 20:14
Thank you for that , that’s kind of you
on 29-08-2022 16:58
on 01-09-2022 10:49
Hi there Davycrocket,
Thanks for your post and welcome back to the community.
I can see that you were in a PM previously, was the Pod due to be ordered?
Let us know,