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Internet cuts out at same times throughout the day

We seem to have very good broadband 70% of the time

Then intermittently throughout the day it just cuts out

It always seems to be around 11am and 3pm

We have tried restarting the router, changing channels with the broadband and nothing has worked

This has happened for around two weeks now and we have no idea what is going on so if anyone could help us that would be great. 

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Re: Internet cuts out at same times throughout the day

Hi Jo,

Sorry to hear that. Is it happening on both wireless and wired connections and have you checked the service status in the area?

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Tilt is the Peoples Champion - MikeRobbo
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Re: Internet cuts out at same times throughout the day

Is it dropping on ethernet connected devices or just on wifi connected ones or both.

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: Internet cuts out at same times throughout the day

Hi 

Yes service in the area is saying it is fine 

I am currently trying a wired connection - will know soon if it is any better

So yes when its wireless the issue presently

🙂

 

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