over the last month my internet connection drops for about 5 mins. This has been happening at roughly the same time each day - around 12 noon. Sometimes it drops during the night as well.
Is anyone else having this problem? My router is a hub 3.0.
This is a bit of an issue for me seeing that I'm working from home at the moment and constantly on webex
Any help would be most appreciated
No advice but i’m following this as i’m having the same issue.
Hi there Jamescollard,
Welcome to forums and thank you for your first post.
I have done some remote checks and there is an issue with your hub so I will send you a PM so we can run through some account details then further diagnostics 🙂
@kms78 I have done some remote checks on your account and there are no issues, can you please post a live BQM graph so we can look at your packet loss you can set on up here
not had anything else from you - the problem is still occuring - around 3pm BST yesterday.
I am sorry for the delay, I have replied
I've replied back to you as well!
Glad we could book an engineer for you, James,
Please let us know how your visit goes