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Internet cable been cut need an engineer

Keep calling the help line, keep getting cut off, how can we book an engineer in if noone picks up

 

my neighbour cut our cable by accident trimming the hedge, needs connecting, can a virgin rep send me a message to sort this out 

 

I have called get cut off and can’t get online chat to help and no option to book an engineer in the help section when you go though all the options

 

cheers

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Very Insightful Person
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Re: Internet cable been cut need an engineer

see if i can get someone here quickly

____________________

Tony
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Re: Internet cable been cut need an engineer

Brilliant thanks

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Re: Internet cable been cut need an engineer

Welcome to our Community Forum Boomsly and sorry to hear your cable lost the fight with your neighbour.

 

I've had a peek at your details and can see that you've contacted us since you last posted and an engineer has been arranged for you. Please let us know how the visit goes and if you have any problems after the visit.

 

Thanks,

 

Lisa

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Re: Internet cable been cut need an engineer

Engineer has been and the cable seems to be fixed, cheers 

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