Since yesterday 28/01 around 6/7pm internet & tv gone down no channels usable at all on tv not even freeview channels, blinking white ‘internet light’ on tv box & blinking green light on Wi-Fi router,
having to use phone data to check area service status, changes on the app from ‘hoping to have this fixed by’ 3am on the 29/01 to 12pm to now 6pm on the 29/01
done all the basic stuff with cables plugging in etc no difference,
virgin seem to make it very difficult to contact anyone & even report the complete loss of service was hard to navigate to