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Internet Momentary dropouts - Hub 5

sof006
Joining in

Hi, I am experiencing internet drops out and I am wondering if anyone with this firmware is having similar issues - LG-RDK_3.18.30-2112.12

Only appears to impact gaming which is something that is very sensitive to drop outs. Normal internet usage doesn't appear to be impacted.

Drop outs can happen randomly, internet doesn't appear to drop completely as if streaming e.g. watching YouTube or Netflix is seemingly not impacted. However playing an online game such as League of Legends or Destiny 2 will result in being disconnected for about 10 seconds before it starts working again. My issue has already been raised I was just wondering if anyone else was experiencing the same issues?


EDIT: I have a Hub 5

3 REPLIES 3

legacy1
Alessandro Volta
See if putting the hub in modem mode without a router just PC makes gaming better.
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Exactly the same, makes no difference 

legacy1
Alessandro Volta

Setup a BQM post the live link
https://www.thinkbroadband.com/broadband/monitoring/quality

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