I've been experiencing frequent disconnects for the past month.
This morning it was impossible to listen to a radio station or an audiobook on a WiFi speaker group for more than a few minutes at a time. At one point the WiFi was down for around ten minutes. The WiFi speed was 44.4 down and an upload test was not possible.
I checked the Status Page yet again only to receive the same message as always, that this is a problem in the EN8 area and if it is still the same in 23 hours, to call to fix an engineer's appointment. I always receive this same message.
Currently, the WiFi is up and running but this is unlikely to remain stable for more than a couple of hours, based on experience. I have tried rebooting the router often but that doesn't help at all. The WiFi signal from router to device is always 'strong' and the router light is almost always steady white.
As this problem is intermittent, it is very difficult to speak to a human about it and it's very frustrating.