Hi yes, so the internet has been dropping every 10 or so minutes since I change to your company, it would be for the las 3 months it starts to drop from 8am to 10am then from 2pm to 8pm but sometimes this happens more randomly, I’ve had the same technician come multiple times and “fix” the problem but the day next it’s all same, I have been tracking this for long time with thinkbroadband, it’s really stressful to use the internet like this because I use it to play and I get constantly disconnected from the games and lose whatever progress I may have, my daughter keeps crying and saying “it’s not working” when the internet drops, me and my wife have low data plans on our phone because we have internet at home but then we have to use data at home as it can drop for up to 5 minutes and near the end of the month we run out of data on our phones, so this problem is already affecting us more than it should and it haven’t been fixed in months
