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RoyBoy22
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Intermittent wifi

Hi Community

I'm getting dropouts that require me to reboot our Hub 3.0 at least twice a day.  Particular issues are our Samsung TV and upstairs booster.  I pasted the logs below and would be very grateful of any advice.

Network Log
Time Priority Description
16/02/2021 19:21:23 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/02/2021 19:10:53 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/02/2021 16:07:58 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
12/02/2021 18:19:58 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
12/02/2021 12:24:20 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
12/02/2021 09:51:45 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/02/2021 20:54:25 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/02/2021 08:34:36 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/02/2021 18:44:19 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/02/2021 15:25:5 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/02/2021 11:47:23 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/02/2021 15:33:16 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/02/2021 13:06:46 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/02/2021 07:57:19 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
30/01/2021 14:48:40 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/01/2021 17:02:25 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/01/2021 02:48:40 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
23/01/2021 15:06:23 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/01/2021 02:48:39 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/01/2021 13:11:1 critical
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 

Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 507000000 4.1 40 256 qam 13
2 515000000 4.5 40 256 qam 14
3 523000000 4.9 40 256 qam 15
4 531000000 3.9 40 256 qam 16
5 539000000 3.5 40 256 qam 17
6 547000000 3.7 40 256 qam 18
7 555000000 4.6 40 256 qam 19
8 563000000 5.5 40 256 qam 20
9 571000000 4.6 40 256 qam 21
10 579000000 4.3 40 256 qam 22
11 587000000 3.7 40 256 qam 23
12 595000000 3.7 40 256 qam 24
13 635000000 4.1 38 256 qam 25
14 643000000 4.3 40 256 qam 26
15 651000000 3.7 40 256 qam 27
16 659000000 4 40 256 qam 28
17 667000000 3.9 40 256 qam 29
18 675000000 4 40 256 qam 30
19 683000000 4.3 40 256 qam 31
20 691000000 3.7 40 256 qam 32
21 699000000 2.9 40 256 qam 33
22 707000000 2.5 40 256 qam 34
23 715000000 2 40 256 qam 35
24 723000000 2.5 40 256 qam 36

 

Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 40.3 151 0
2 Locked 40.3 222 0
3 Locked 40.9 28 0
4 Locked 40.3 47 0
5 Locked 40.3 30 0
6 Locked 40.3 49 0
7 Locked 40.3 38 0
8 Locked 40.3 27 0
9 Locked 40.3 29 0
10 Locked 40.3 30 0
11 Locked 40.3 35 0
12 Locked 40.3 24 0
13 Locked 38.9 25 0
14 Locked 40.3 41 0
15 Locked 40.9 30 0
16 Locked 40.9 28 0
17 Locked 40.3 19 0
18 Locked 40.3 18 0
19 Locked 40.3 14 0
20 Locked 40.3 18 0
21 Locked 40.3 36 0
22 Locked 40.3 15 0
23 Locked 40.3 14 0
24 Locked 40.9 11 0


Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 46200000 40.8 5120 64 qam 1
2 32600010 40.8 5120 64 qam 3
3 39400000 40.8 5120 64 qam 2
4 25800000 40.7 5120 16 qam 4

 

Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 1 0

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Adduxi
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Re: Intermittent wifi

Power levels and logs lool okay,  The odd T3 is nothing to worry about.  I'm guessing it's the wifi that is dropping?  Do any wired connections drop at the same time?  Also setup a BQM as detailed here www.thinkbroadband.com/ping

Split your SSID's and turn off Smart Wireless as well.

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