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Arcticfox1977
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Intermittent wifi

In the last week we either have had intermittent or no wifi on several devices. Ran WiFi speed tests and getting 30mbps. We are currently on a 200mbps contract. The speed was great at the start but progressively got worst as our contract has went on.

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RedGooner
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Re: Intermittent wifi

Always run speed test on wired devices to prove your getting the correct speed.

--
Red (VM SH2 AC Beta tester)
Running on 1Gbps VM service with SH4 in Modem Mode, with a ASUS RT-AC5300 router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech.
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Chris_W1
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Re: Intermittent wifi

Hi Arcticfox1977, thanks for the message and sorry to hear that you are having issues with the speed, can you run a speed test using a wired connection on a PC/ laptop with a 1GB network card and let us know the results. Chris

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Arcticfox1977
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Re: Intermittent wifi

My speed is between 150 -210 Mbps on ethernet. This is great if we can hook every device on ethernet. However, these days majority of people use wi-fi and this is where virgin falls. The WiFi signal on your routers are very poor

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gary_dexter
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Message 5 of 7
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Re: Intermittent wifi

Luckily you don’t pay for wireless speeds.

If you want to improve them get your own router or mesh system and put the hub into modem mode. 


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nickw310771
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Message 6 of 7
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Re: Intermittent wifi

https://www.thinkbroadband.com/broadband/monitoring/quality/share/b7641d79b0f2bf40abf7347d827e7139168ee041-28-01-2021

 

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Chris_W1
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Re: Intermittent wifi

Hi Arcticfox1977, thanks for the message, we have checked the area and there may be an issue, I will send you a PM to look into this further for you. Chris

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