I have taken a further look over your account & there is an SNR outage that is affecting the area. This is due to be resolved on the 11/10/21 however with SNR issue they are notoriously difficult to locate and resolve so this might still be pushed back.
Hi XDGFX, thanks for the message. I am sorry to hear that you were having issues with the connection and am glad to hear that the issue is now resolved. Please keep an eye on the connection and let us know if anything changes? - Chris.