BQM is from today, but I can show you them from 28th October
The last engineer told me that he thought issue was with the main box on street (not the first time I have heard this having an account for 20 years), my connection had been shared with another house slowing down connection. He even attempted to install an amplifier at my house to help, but found that it was pushing signal to strong. The engineer then informed me that he had put me on my own connection and the numbers were within required tolerances.
Connection speed has been rubbish today, with me measuring 10Mbs. Internet still drops out day multiple times and reconnects. This is across multiple devices.
This has been going on for months and have had multiple engineers out. Each time they attend the signal jumps up to max speed, then a day after its gone and drop outs. I understand that people are at home in the present global situation and speeds should be slightly slower but 10Mbs from 300 is not really acceptable.
Hopefully you can help shed some light on this issue and it finally be resolved.