I've been experiencing pretty terrible latency/packet loss since January. There has been several periods of respite but its back with a vengeance at the moment.
Equipment is a Superhub 2 running in modem mode and an Asus RTAX58u as a router. I have been running a BQM for several months with this configuration. I went back to using the just the Superhub, pin reset etc to check and there was no difference.
A warm welcome and thanks for posting on our community forums. Sorry to see that you've currently been experiencing issues with intermittent latency and packet loss. We understand the frustration this issue causes.
Remotely looking from our end, we can see that there is a minor issue with your downstream power levels which may be causing this issue.
As you last posted on Tuesday, how have things been for the last couple of days.