Hi John, thanks for replying.
Here are the stats which I think you asked for, let me know if I have missed anything.
Status:
Item Status Comments
Acquired Downstream Channel (Hz) | 139000000 | Locked |
Ranged Upstream Channel (Hz) | 60300010 | Locked |
Provisioning State | Online | |
Downstream:
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 139000000 | 4.5 | 38 | 256 qam | 1 |
2 | 147000000 | 4.3 | 38 | 256 qam | 2 |
3 | 155000000 | 4.1 | 38 | 256 qam | 3 |
4 | 163000000 | 4.3 | 38 | 256 qam | 4 |
5 | 171000000 | 4.3 | 38 | 256 qam | 5 |
6 | 179000000 | 4.3 | 38 | 256 qam | 6 |
7 | 187000000 | 4.4 | 38 | 256 qam | 7 |
8 | 195000000 | 4.1 | 38 | 256 qam | 8 |
9 | 203000000 | 4 | 38 | 256 qam | 9 |
10 | 211000000 | 4 | 38 | 256 qam | 10 |
11 | 219000000 | 4 | 38 | 256 qam | 11 |
12 | 227000000 | 3.7 | 38 | 256 qam | 12 |
13 | 235000000 | 3.5 | 38 | 256 qam | 13 |
14 | 243000000 | 3.5 | 38 | 256 qam | 14 |
15 | 251000000 | 3.4 | 38 | 256 qam | 15 |
16 | 259000000 | 3.2 | 38 | 256 qam | 16 |
17 | 267000000 | 3 | 38 | 256 qam | 17 |
18 | 275000000 | 2.7 | 38 | 256 qam | 18 |
19 | 283000000 | 2.7 | 38 | 256 qam | 19 |
20 | 291000000 | 2.7 | 38 | 256 qam | 20 |
21 | 299000000 | 2.9 | 38 | 256 qam | 21 |
22 | 307000000 | 2.5 | 38 | 256 qam | 22 |
23 | 315000000 | 3 | 38 | 256 qam | 23 |
24 | 323000000 | 3.2 | 38 | 256 qam | 24 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 38.9 | 16 | 0 |
2 | Locked | 38.6 | 9 | 0 |
3 | Locked | 38.9 | 5 | 0 |
4 | Locked | 38.9 | 8 | 0 |
5 | Locked | 38.6 | 25 | 0 |
6 | Locked | 38.6 | 44 | 0 |
7 | Locked | 38.9 | 9 | 0 |
8 | Locked | 38.9 | 22 | 0 |
9 | Locked | 38.6 | 9 | 0 |
10 | Locked | 38.9 | 17 | 0 |
11 | Locked | 38.9 | 7 | 0 |
12 | Locked | 38.9 | 12 | 0 |
13 | Locked | 38.6 | 15 | 0 |
14 | Locked | 38.9 | 9 | 0 |
15 | Locked | 38.9 | 12 | 0 |
16 | Locked | 38.9 | 18 | 0 |
17 | Locked | 38.6 | 7 | 0 |
18 | Locked | 38.9 | 19 | 0 |
19 | Locked | 38.6 | 18 | 0 |
20 | Locked | 38.9 | 94 | 0 |
21 | Locked | 38.9 | 57 | 0 |
22 | Locked | 38.6 | 30 | 0 |
23 | Locked | 38.6 | 39 | 0 |
24 | Locked | 38.6 | 16 | 0 |
Upstream:
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 60300010 | 29.3 | 5120 | 64 qam | 1 |
2 | 46200156 | 29.3 | 5120 | 64 qam | 3 |
3 | 39400004 | 29.3 | 5120 | 64 qam | 4 |
4 | 53699996 | 29.3 | 5120 | 64 qam | 2 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 1 | 0 |
3 | ATDMA | 0 | 0 | 1 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
I have also attached an image of a constant ping to google, which displays the poor connection quality, this was during a period when all devices (wired and wireless) were experiencing the intermittent issues.

Hope this helps and we can find some sort of resolution.
Thanks again.