My internet started to keep drop in the last 2 months, it worked smoothly before and without any loss. I am experiencing everyday drops ( working from home/ losing my connection) also gaming and kicked out from the sever at different times of the day
I tried already to check cabling, restarted the router several times, factory reset. I thought it was probably that I've got around 15 wireless devices connected to my HUB 3.0 and it cannot keep it up, but this was not the case, because I bought a Netgear Nighthawk XR1000 , placed the HUB 3.0 into modem mode, and it still happening ... I am at the edge of my powers in here as I don't know what to do anymore. Called VirginMedia several times, eChat aslo...begging for an engineer visit, but I was just told that "no issues found in your area" etc .
I placed back the HUB 3.0 in router mode so I could create a monitor via thinkbroadband so I could share with you.
I'm sorry to hear you've had some issues with your connection,
I've been able to locate your account using your forum details, I've been through a few checks and it looks like an engineer is needed. Before I can arrange this I'll need to confirm a few details from you.
I've sent you a private message for this (purple envelope, top right hand corner)