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Intermittent broadband

Since the outages on Monday that were apparently fixed our WiFi connection has been incredibly intermittent and unstable. The connection drops randomly throughout the day and is affecting our ability to work from home during Lockdown.

 

The broadband status checker on the Virgin Media website is showing no issues, but looking at Twitter/ downdetector.com it seems many others are experiencing similar problems since Monday.

 

I have been unable to find a way of reporting the problem through official means because the broadband Hub is not explicitly showing an error do the customer services pages send me round and round in circles which is exceptionally frustrating.

 

Can someone from Virgin Media please address these complaints/issues and provide some advice on how to respond please?

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Re: Intermittent broadband

Same here in SO19, usually drops for a second or too at the most inconvenient times

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