Recently been having an issue with broadband internet, we haven't changed anything in our house in 5+ years but over the last 10 days or so our broadband won't stay on for longer than 10-15 seconds without dropping during the day, but when 3am comes it doesn't drop once and stays stable till around 7am. I have tried phone calls to the call centre but i just get hung up on during troubleshooting, considering i pay £50+ for this service it is appalling.
Hi PaulT1234, thanks for the message and sorry to hear that you are having issues with the broadband service. Can you confirm if this is still the case?. Is this happening on both the wired and wireless connections? What hub are you currently using? Chris
A rep will get to it. You need to wait like everyone else has to
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