Intermittent broadband early mornings

[Mender]

For the last week or so, between 4am and 6am every morning, my broadband has been dropping and reconnecting every few seconds. Very annoying. GL51 0JW

[Joseph_B]

Hey @Mender,

Sorry to hear about your issue 😢 Have you ran a check on our service status here? Alternatively, you can run some troubleshooting here.

Hope this helps.

Joe

[Mender]

I've been checking the service status regularly ever since the problem started, but no broadband problems have been shown on there. Actually, this morning was the first morning I haven't had the problem, so maybe whatever it was has gone away - I hope!

[Arissa_H]

Hi Mender 👋🏼, thank you for coming back to us. Glad to see it is working, please can you confirm how it has been over the weekend? 

[Mender]

Unfortunately, it is still happening at random intervals in the early morning. This morning it happened at about 4:20 for just over a minute, then several breaks in quick succession between 4:45 and 5:30, each lasting between 30 seconds and two minutes.

[Martin_N]

Thank you for that information. To confirm, is this happening on both a Wired & Wireless connection?

^Martin