HI Moogera, thanks for the message and we are sorry to hear that you are having issues with the broadband service. What speeds are you getting? Do you have boosters? Are you still having issues with this? Chris
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If so and you're still having some issues, could you please post your network logs from your Hub's advanced settings? You can find the information to log into this on the base of your Hub, just copy and paste this information so you can remove any MAC and IP addresses.