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Intermittent WiFi with hub 3

We’ve had poor internet for last 3 weeks with intermittent connection - dropping out at least 6 times a day

its becoming impossible to work from home

weve followed app advice to reset, reboot and check connections.
local service is reported as good but neighbours are also saying they are having problems

We’re fairly new to virgin fibre is this common?

 

thanks for any help/ advice

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Re: Intermittent WiFi with hub 3

What is your connection like with a direct connection using a Cat 5E/6 cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

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Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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