Since yesterday morning our internet has intermittently dropped out, mostly during the work day itself. The internet usually either drops to <1mbps or completely. Using a TP-Link Archer V7 with the virgin hub in modem mode. Will include my router status.
When was the hub last rebooted? Error counts are high, but that's since the last reboot, and rebooting can also sort a few issues that sometimes build up with extended run time.
I suspect from the upstream timeouts and very poor network log that a reboot won't solve this, and I'd go as far as to suggest a full pinhole reset of the hub, which still may or may not sort out the problems. I agree with @lotharmat typically the cause is upstream noise, often intermittent, and so a reboot or reset can make all look good for a few hours before it all falls apart again.
As and when staff get round to your post they'll need the hub in router mode so they can check the status remotely. You might want to do that now, put your router in access point mode so that as a temporary measure you've still got decent wifi, but VM can read the hub status.
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I've recently done a few reboots and did a factory reset last night. When I did the factory reset the internet completely died until the morning. It's now working steady, but I'm at roughly 20mbps rather than the usual 200mbps I get. (I pay for 350mbps). Service status telephone line said no issues in my area, but I have an engineer coming this evening so hopefully can be sorted.