Can anyone help, hubby is a teacher and we really need good service next week... had this problem previously, it got a bit better over Xmas but now it’s getting bad again. Virgin say network is ok and asked me to monitor on bqm while turning everything off for 24 hrs, did this and put up the link for the monitoring but they never came back to me... this is most recent monitor link
https://www.thinkbroadband.com/broadband/monitoring/quality/share/60f6855d9ddab6bbe92109c6fd05830c1be119a7-19-02-2021
rebooted hub today and rang virgin when it happened again, but they just requested we reboot again and wait at most 2 hours and ring back if it happens again within the 2 hours (even though we had previously rebooted 30 mins previously)... If virgin seem to think it something in the house causing it, what could that be? We have two Ethernet connections, then iCloud, WiFi, usual Alexa, net gear, phones... any suggestions. Thanks