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Ells272002
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Intelligent Wifi-Pod not working

I have had the wifi-pod for around 6 months now and has been working perfectly but over the past week it has failed to work and is constantly showing a pulsing flashing light. I have tried everything on the troubleshooting pages on the virgin website but i work from home and is a major inconvenience. Has anyone else had these issues and been able to fix them with other ways, other than what it says on their website?

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Akua_A
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Re: Intelligent Wifi-Pod not working

Hi @Ells272002,

 

Welcome back to our community forums.

 

Sorry to hear that your WIFI pod is not working. We can understand the inconvenience this may have caused and want to do our best to help. I have been able to access your account via forums and saw you recently called our team regarding this.

 

Has this issue been resolved by our team? Do you need any further help?

 

Thanks,

Akua_A
Forum Team



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