Thank you for providing a link to the BQM. Upon checking that, I can't see any notable issues that would explain the problems that you seem to be having.
Are these service issues ongoing for you today?
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the network fails constantly, ethernet crashes the wifi kicks in, i have to restart the router and pc to get ethernet back
<a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/8b19dfd0fc7140624fa80eb0d2702e8fc0184e44"><img alt="My Broadband Ping - Broadband VM" src="https://www.thinkbroadband.com/broadband/monitoring/quality/share/8b19dfd0fc7140624fa80eb0d2702e8fc0184e44.png" /></a>
Can you please post an image of that BQM as the link doesn't show anything
BQM, Test for outgoing ports and SSL/L2TP VPN test
The BQM shows OK for me. Apart from one very brief dropout it looks quite OK.
Just a quick catch up from yesterday
How are things looking now?