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GreyStone83
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Message 11 of 13
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Re: Intelligent WiFi pod -not working

Hello,

I have followed your instructions again, and still the problem persists. 

I'm quite frustrated. 

Can a new pod be sent out as clearly I have tried everything?

Thanks

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Laurie_C
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Message 12 of 13
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Re: Intelligent WiFi pod -not working

Hi GreyStone83,

 

I am sorry that you're still having some problems. I'd like to look into this further for you. In order to do this, I'll just need to confirm some details via Private Message. Please look out for a purple envelope in the top right corner of your screen.

 

Kind regards,
Laurie

Laurie_C
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GreyStone83
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Message 13 of 13
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Re: Intelligent WiFi pod -not working

Finally fixed, they sent me a new pod, took 5 mins to connect and been good ever since. New pod, different model, green and blue lights, clearly a difference between this and my previous pod. 

 

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