I am currently using a 2ac hub, which thanks to a workaround of changing the IP and DHCP addresses allows me to access work servers through a VPN (Forticlient) connection when working from home. I've been advised to upgrade my hub due to increasing drop outs but before I do, does this workaround work with SuperHubs 3 or 4? Also, are the newer hubs are able to connect to IPSEC firewalls/VPN tunnels?
Someone else should be able to answer the specific question, however, another solution is to put any VM Hub into modem mode and use your own better quality router and wireless equipment that has all the features you want.
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Welcome back to our community forums and sorry to hear you are having issues with your hub service.
We can understand the frustration caused and we want to best help.
I have been able to locate your service on our system and your hub data appears to be fine. In any case, if you wish to upgrade your hub, you may find the following link useful https://www.virginmedia.com/broadband/existing-customer-deals/hub. You can also call our team on 0345 454 1111 who can best advise on package deals and discounts.