My IP address has for some been 192.168. etc and a number of devices such as my Brennan B2 are linked to this. However, the IP Address listed in my "Settings" on my Laptop is 86.6. etc. I am having difficulty in getting the Now TV App. to work on my TV and in Maps I am being located near Coventry whereas I am actually in Surrey. Has anybody any thoughts how I can remedy this. I've tried ringing Virgin Media but the wait times are very long and the "Help" link sent to my mobile will not address this problem.
I do believe that you have some confusion the 192.168.x.x number is your internal network, where as the 86.6.x.x IP address is your WAN External IP address that link to your router.
Make sure that the Laptop is set to get the IP address automatically from your hub, is you hub running in modem mode i.e. red/magenta light on the base of hub, or in router mode where the light on the hub should be white.
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Thank you Mike, Excuse the ignorance but what is the difference between LAN and WAN. The Router shows a white light on the front. I have a smart TV and I cannot connect to NOW TV although my phone will connect with it. When I check the settings on the TV it sometimes tells me I'm connected to Internet and on other occasions not. I will get on to Samsung help to try and sort that. in the settings on the TV it shows the 192.xx.xx number as the IP address.
LAN = Local Area Network - These are the addresses handed out by your router (hub) to any device that connects to it (if it is configured to get an address via DHCP (Dynamic Host Configuration Protocol)
WAN = Wide Area Network - This address is given to you by Virgin Media as your hub is just another client on their network (in the same way a laptop is on your home network)
Each client needs to have its own address to uniquely identify it on the network where it is located.
When your laptop connects to the internet, it gets a local address (192.168....) your router then maps this to the WAN address (86.6....) and the website / service you connect to only sees the WAN address