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IP Address on PBL List and emails not sending

On 12/11/20 my Blueyonder account running on IOS started giving error messages. I rectified by resetting password on VM account. As at yesterday, unable to download account to iPad and only received emails accessible on iPhone.

I still have access via webmail

Went through settings with Apple support which is now showing incoming on POP3 with no SSL and port 110 and outgoing showing as SMTP.blueyonder with no SSL on port 25

this conflicts with what the VM on iPhone shows and what’s on their website and I am wondering if VM have disabled my access. I’ve run virus checker and checked the system, all of which are clean. Where do I go from here to resolve this. Please respond in language a non techie can understand 


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Alessandro Volta
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Re: IP Address on PBL List and emails not sending

Please post in the email forum 

If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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