I want to file a report, or write a proper complaint, regarding my broadband.
I have issue with my WiFi constantly in the past couple of months, and seems like there is always an issue what Virgin media knows about and their "engineer" is on the way to fix it.. I'm so fed up with this bull crap, to a point where I'm thinking to leave virgin media, because of the poor service whst they "provide" but before that I need a place or platform where I can make a proper complaint. Either trough phone or letter,somewhere where its gonna be proof that I have raised my voice against there unreliable, useless service.
Anyone knows any number/email /or postal adress what I could use?
Also what are the issues exactly? WiFi isn’t part of the speed guarantee or your contract - only the wired speed direct to you hub is.
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