1. Call 150 from a VM phone or by dialling 0345 454 1111 options 1,1,4,4, from any phone - they are still picking up - calling at 08.00 is the best time 2. In writing to Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG. Include dates, name address and all account details. Send the letter by Royal Mail Guaranteed delivery and save a copy along with the proof of sending and the proof of delivery with signature.
Some information on cancelling & early disconnection fees you may be subject to along with the 30-day notice period, are here are here...
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Got through finally and was on the phone with someone I could barely understand.. It was like a battle to cancel the broadband.. You want a new contract etc etc, why are your canceling, but you had 200 downloads or something (is that even legal?) Bloody useless