I have moved into a new house with old sockets and the house doesn’t have an Ethernet port only a landline port and I need a technician to come and install an Ethernet port or a wall socket to connect the WiFi.
You can contact VM to report your requirement using ...
Text service on 07533051809
150 from Virgin landline.
0345 454 1111 from any other UK phone.
Or you can wait on here for one of the VM Staff to pick up the thread but this may take a few days.
Thank you for the post Hasnain1 and welcome to our community.
Can we please confirm if this is a Virgin Media socket that you have? Have you received a quick start order from us?
Let us know, Emily.