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I need booster pods

Nuttytartsarah
Joining in

Hi 

I’ve only been with virgin a month and I ordered 2 extra pods via phone as I was told I have multiple dead zones ( very old house)

I still haven’t got any can someone help please as my daughter has no connection in her bedroom at all 

I’ve looked on the my package but but can’t find any info . TIA

1 ACCEPTED SOLUTION

Accepted Solutions

Client62
Legend

If your very old house has heavily constructed internal walls, you might be better with Wireless Access points or Powerline Wi-Fi extenders.

See where this Helpful Answer was posted

5 REPLIES 5

Client62
Legend

If your very old house has heavily constructed internal walls, you might be better with Wireless Access points or Powerline Wi-Fi extenders.

jbrennand
Very Insightful Person
Very Insightful Person

See this..

____

VM now supply “wifi Pods” (no longer doing cheap and cheerless and poor value “boosters”). However, their Pods are only free to customers on the 1GB, Volt (or old Ultimate Oomph) packages - is that you? If so they are worth trying - they should work for you. VM Wifi is now “guaranteed” to 30 Mbps/room it’s now called… Wifi Max
See if anything in here helps….

https://www.virginmedia.com/wifi-max

You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a day or two and they will sort the first one for you. If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible - if you are - it is clearly stated on the webpage.

If not free to you… you will be charged £8/month for up to 3 pods (note - BT charge £10/mo for their whole home wifi solution). It’s a simple solution and should work for you. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option.

If you do want to invest in better equipment, you would need to get either a… (1) Mesh System, (2) Wireless router, (3) Wireless access point, (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3).

£40-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with an average property and usage. Spend more for additional advanced“features” - if required.


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

John_GS
Forum Team
Forum Team

Hi @Nuttytartsarah (loving the username)

Thanks for posting and welcome to the community.

Have you followed the advice above about using the Connect App?

How did you get on?

Keep us posted.

John_GS
Forum Team


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Hi I ordered 1 weeks ago via phone after installation ( fab technician who said I needed at least 1as very old house but still had no delivery etc it’s driving me insane 

( thanks for liking my username I used to be a DJ 💜🤣🤣

We're happy to help with this Nuttytartsarah, I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

 

Rob