Virgin Media Community

[Kevdoccfc]

Tried every method to speak to someone in person. every link this help page that help page automated this automated that I have issues with my services that need fixed apart from trying to contact Richard Branson personally is there anything I can do.

Regards

Irate customer

[gary_dexter · Accepted solution]

Mr. Branson is not associated with Virgin Media as a company.

What are the issues you’re having?

[Natalie_L]

Hi Kevdoccfc, 

Thank you for your post to the Community and apologies for the delay in response. 

I am sorry to hear you have been experiencing issues with the service. On reviewing your account, I can see that our team have been in contact with your regarding your complaint. Have you received the response?

If you are still experiencing issues, can you please expand on what has been happening and I will be happy to take a closer look in to this for you. 

Thank you 

[bobtub · Accepted solution]

i have had the same problem,i think the only answer is to change provider.the help you get from virgin is zero.yhe help service is rubbish

[Natalie_L]

Hi bobtub, 

I am sorry to hear you are experiencing similar issues to the original poster. 

If you create a thread detailing the issue you have been experiencing, we will be happy to take a closer look for you. 

Thanks