Hello VM_logTP, thank you for reaching out and I am sorry to see you cannot find the help you need for the pods.
I have just tried this link and it works fine for me, how did you try accessing it?
Did you try another device or browser?
I know we've had a few issues with the website so it could of been affected by that but everything is back up and running now.
Please try this link again https://www.virginmedia.com/help/broadband/set-up-intelligent-wifi let me know what happens. Thanks
Matt - Forum Team
New around here?