A pin hole reset of the hub needs the switch to be held on for 60 seconds and then release. The hub will restart, do not do anything else, do not turn the power off/on. You can check the hubs logs, do not have to logon to do this, and should see entries dated 01/01/1970 which means the hub has been reset. If these are missing the hub has not been fully reset.
Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2