Re: I can't access certain websites through virgin but no problem on my phone with the WIFI off.
Thank you for you reply.
I think you're right.
I spoke to the owners of the various sites I couldn't access (my bank, Sony among others) and they all came to the same conclusion.
None of the dozen or so Virgin Representatives I spoke to agreed and I was passed between the main customer service dept, gadget recovery and the 2nd line team over the course of a week before they came to the same opinion. I've now been sent a new router.