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Hub5

Dcasspow
Tuning in

I have replaced my old hub3 with a hub5 and have good connection but I am still using my old network name and password although my hub3 is now in a box.The new hub5 network name does not show up on my list of WiFi networks available? Really not sure what's going on.

1 REPLY 1

Carley_S
Forum Team
Forum Team

Hi @Dcasspow 

Welcome back to the community forums 

I can see that you already have a thread opened on this issue that you're receiving support on. 
Please do not create multiple threads for the same post, this is to ensure that we can support you quicker and more clearly. 

 

Please respond to the questions and support post provided on your original thread. 

Here to help 🙂
Virgin Media Forums Agent
Carley