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Hub5 will not connect to Wi-Fi pod

deanmorgan1970
Tuning in

Have just received my Hub5 to replace an older hub. All works okay but this will not connect to my Wi-Fi pod. Version PP01-VM.   Any ideas on how is sort this please….

4 REPLIES 4

carl_pearce
Wise owl

You need to contact VM as the pods are paired to the HUB on your account.

John_GS
Forum Team
Forum Team

Hi @deanmorgan1970 

Thanks for posting and welcome to the community.

I'll send you a PM now, we just need the serial numbers and can add it for you 🙂

Best wishes.

John_GS
Forum Team


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Thanks Carl.  Would of been helpful for VM to say that when the package was updated… thanks again for the heads up

It should be automatic, however, doesn't always happen.