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Hub5 will not connect to Wi-Fi pod

Tuning in

Have just received my Hub5 to replace an older hub. All works okay but this will not connect to my Wi-Fi pod. Version PP01-VM.   Any ideas on how is sort this please….


Wise owl

You need to contact VM as the pods are paired to the HUB on your account.

Forum Team
Forum Team

Hi @deanmorgan1970 

Thanks for posting and welcome to the community.

I'll send you a PM now, we just need the serial numbers and can add it for you 🙂

Best wishes.

Forum Team

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Thanks Carl.  Would of been helpful for VM to say that when the package was updated… thanks again for the heads up

It should be automatic, however, doesn't always happen.