on 14-12-2023 21:40
Have just received my Hub5 to replace an older hub. All works okay but this will not connect to my Wi-Fi pod. Version PP01-VM. Any ideas on how is sort this please….
14-12-2023 21:43 - edited 14-12-2023 21:44
You need to contact VM as the pods are paired to the HUB on your account.
on 17-12-2023 10:29
Hi @deanmorgan1970
Thanks for posting and welcome to the community.
I'll send you a PM now, we just need the serial numbers and can add it for you 🙂
Best wishes.
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on 17-12-2023 13:27
Thanks Carl. Would of been helpful for VM to say that when the package was updated… thanks again for the heads up
on 17-12-2023 13:57
It should be automatic, however, doesn't always happen.
