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Hub5 availability

mattroyall
Joining in

on ‎19-05-2023 15:19

When I upgraded my Virgin Media contract in December I was promised a Hub5. After calling every month have been told that they are still out of stock. Virgin Media technician came around to look at a broadband issue and said that they were available and he had them in his van. So Virgin Media can you provide Hub5 to those who are contracted?

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jbrennand
Very Insightful Person
Very Insightful Person

on ‎19-05-2023 16:30

They are still reluctant to provide a Hub5 if your current Hub is working fine and delivering as it should. 

What is your Hub not doing that you would like the Hub5 to provide... and what package are you on?


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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