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deano475
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Hub4

I can’t get the virgin connect to connect with my hub 4

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Adduxi
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Re: Hub4

It’s a bit flakey. Keep trying for a few days. Make sure you are on the VM WiFi and not using a VPN. 

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Martin_N
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Re: Hub4

Hi deano475,

Thank you for your post and welcome to the community. 

I'm very sorry for any issue you're having with your Virgin Media Connect App. 

What error message are you getting on the app when you try to connect?

^Martin

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deano475
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Re: Hub4

HUD not found they should ask sky tv there hub security is the best 

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John_GS
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Re: Hub4

Hi deano475

Thanks for coming back to the thread. You're not using a VPN or got any anti-malware software on the device have you?

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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