• 209
  • 0
  • 14
Dialled in
Message 1 of 2
Flag for a moderator

Hub4 dropping wifi to samsung tab

I took the free upgrade/downgrade to the hub4 and seem to have an issue in which wifi drops to a samsung tab A 10.1 2019. It shows as connected but no internet. You have to turn off the wifi and turn it back on (on the tablet).

I had a simililar issue on the hub3 when trialling that smart wifi stuff but happened to a few more devices (most no longer used now)

Is this a known issue that will be patched at some point? I know other people locally that took the upgrade and had the same issue.

I've seperated the wifi bands to see if that will help for now.

0 Kudos
  • 24.48K
  • 1.4K
  • 3.11K
Alessandro Volta
Message 2 of 2
Flag for a moderator

Re: Hub4 dropping wifi to samsung tab

See if the band separation helps first 

If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos