My VM hub4 is run in router mode and connected to a separate router (Asus AC5300) via a 2m Cat8 cable, I also have a switch on the network as each room in my house has two RJ45 ports. I am currently on the 220mb package.
Both my partner and i work from home and are using corporate VPN, MSTeams on our laptops which are connected via RJ45 (Cat8) as well as the kids hammering YouTube, Netflix and online gaming all at the same time. Our work laptops are fairly new and capable of 1gb. The switch config page shows all connections at 1gb as well with the exception of the hue bridge which is only capable of 100mb.
I've noticed a couple of times now, my internet speed is very slow, there is a lot of buffering and calls quality next to nothing resulting in regular disconnection, speedtests show <100mbps. When looking at the router config i see link between Hub4 and Router is only 100mb.
Normally I've rebooted all network devices (Hub, Router, Switch) which fixes the problem but it's irritating when in middle of work as I need to agree a suitable time to reboot with my partner that works for both our work schedule.
As i'm off this week, I noticed the problem again and thought i'd try to troubleshoot. I first rebooted the Hub4 and when it came back up, the link between Hub4 and Router had restored to 1GB. I carried out a speedtest which was showing speeds of 220mb.
Are you able to remotely check to see if there is issues with my hub, have you had any previous reports of the hub4 identifying the ports as 100mb?
Example of how i can tell link speed between devices below currently reporting correctly.
I'd be grateful for any assistance. Thank you.