Hub3

[Anks]

I have WiFi speed issues whilst using my laptop in my conservatory which is at the furthest point from my router. The router is a Hub3, can I get the latest Hub5 as I understand it would help with my issue.

[legacy1]

A new hub for wifi will not help

[Tudor]

There are reports on the board that the Hub5 has better WiFi than the Hub3, but there are also reports saying the opposite. Your best and probably cheapest option in to get a wireless access point for that area, connected back to the Hub3 via an Ethernet cable.

[Arissa_H]

Hi Anks 👋🏼.

Thank you for posting and welcoming you onto the community forum ☺.

Sorry to see your hub does not reach your conservatory ☹.

Having a Hub 5, will not necessarily improve the WIFI range but it will help the signal strength. 

Have you checked out out our WIFI pod?

[jbrennand]

See this post...

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To address the wifi issues, VM now supply “wifi Pods” (no longer doing cheap and cheerless and poor value “boosters”). However, their Pods are only free to customers on the 1GB, Volt (or old Ultimate Oomph) packages - is that you? If so they are worth trying - they should work for you. VM Wifi is now “guaranteed” to 30 Mbps/room it’s now called… Wifi Max
See if anything in here helps….

https://www.virginmedia.com/wifi-max

You call 0800 064 3850 to order the first one after scanning for blackspots using the connect App.- or just wait here for a VM person to respond in a day or two and they will sort the first one for you. If you do call dont get fobbed off by the offshore CS agents' saying you aren’t eligible - if you are - it is clearly stated on the webpage.

If not free to you… you will be charged £8/month for up to 3 pods (note - BT charge £10/mo for their whole home wifi solution). It’s a simple solution and should work for you. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option.

If you do want to invest in better equipment, you would need to get either a… (1) Mesh System, (2) Wireless router, (3) Wireless access point(s), (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3).

£40-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with an average property and usage. Spend more for additional advanced“features” - if required.