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iandom3
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Hub3

I have a Super Hub2 and use a TP link to get the internet in my conservator at the rear of my house. The link on MyVirgin’s web site says “David, you can upgrade for free to our incredible Hub 3!” the next page says “We're really sorry, but we won't be able to sort your upgrade through our website.” I have made 3 telephone calls but no luck yet anybody any ideas?

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lotharmat
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Re: Hub3

Keep the Hub 2!!! - It's better than the Hub 3 (unless you need more than 350Mb/s)

The hub 3 is a decent enough modem but not a good router! - There are lots of people on here who use the Superhub 2 in modem mode and their own router!



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Hub 3 - Modem Mode - TP-Link Archer C7

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Steven_L
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Re: Hub3

Hey @iandom3,

 

Sorry to hear that you haven't been able to order a new hub via our website, we can look into this further from here to try and get this done for you. Are you still interested in this and would you like us to do this for you today?

 

Regards,

Steven_L

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iandom3
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Re: Hub3

Thank you very much Steven_L I would like your help as my last telephone call to Virgin they told me they were out of stock.

 

David

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lotharmat
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Re: Hub3

Seriously - the Hub 3 is not incredible! 😉



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Hub 3 - Modem Mode - TP-Link Archer C7

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Serena_C
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Re: Hub3

Hi David,

 

Thanks for confirming, I would be happy to get a Hub 3 ordered for you.

 

I shall send you a private message now to obtain the information required 🙂 Please look out for the purple envelope in the top right corner.

 

Best wishes,

 

Serena

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iandom3
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Re: Hub3

Hub3 fitted yesterday thanks to all for your help

David D

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jbrennand
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Re: Hub3

And.... is it any better?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Zak_M
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Re: Hub3

Really glad to hear that @iandom3 

 

Please do keep us update on how things pan out and if there is anything else we can help you with then please do let us know. 

 

Kind regards,

Zak_M

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