@AllyC1 wrote:
Just self fitted by second Hub 3 in a week.
Original Superhub2 had worked faultlessly for years until last week.
Wired connection gives me the 200MB download and 21MB upload speeds I pay for.
Both new Hub 3s will give me intermittent high speeds of up to 216MB download and 21MB upload.
However, both Hub3s eventually drop to around 13MB download.
Both Hub 3s are replicating the same intermittent slow download speeds coupled with the constant upload speeds.
My request to speak to a UK VM handler and an engineer visit request were both met with the solution of a new hub being sent out.
Very, very frustrated. VM was perfect for years and years until last week.
I work from home for a Government department, my eldest is a primary teacher teaching her school kids online and my youngest is learning online via university online lectures.
We can’t go on with the current interruptions to the signal.
Can anyone help or advise please ?
Thank you.
When the speed reduces could you access the HUB on http://192.168.0.1, log in, and access the 'Connected Devices' section.
This should list all of your wired and wireless devices, the 'Speed (Mbps)' they are connected at, and for the wireless devices the band (5Ghz or 2.4Ghz) they are connected to.
Please let us know the 'Speed (Mbps)' and 'Band' values.