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Hub3 Router wont factory reset

I have a hub3, using the Connect app and connecting by 192.168.0.1, the admin password (as printed on bottom of router) isnt working.

Have tried a 10s, 20s, 30s holding down the reset button and power cycle all to no effect so I cannot log in to the router as admin.  Any suggestions please

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Re: Hub3 Router wont factory reset

Hello

The VM website is wrong press and hold the reset button for a timed 60 secs, once released do not power off the hub and then you should be able to log back in once the lights have stabilized.

Yes the admin password is written on the Bottom marked as settings password and should be all numbers.

When you go to the webpage if the reset has worked it will again ask you for language.

Regards Mike

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Re: Hub3 Router wont factory reset

many thanks.  all now working

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