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Hub3 Red light solid

Tuning in

Hi Beth, sorry for jumping in on this, my hub has also has a solid red light, have tried a reboot and a reset to no avail. Could you please arrange for a replacement? Secondly, not sure if this is a VM responsibility, the cabinet in my street has been flattened and in lying flat on the ground. To be honest I’m surprised I am still have any broadband at all 😂 Thanks for your help.


Forum Team
Forum Team

Hi Rob6377,

Thank you for reaching out to us in our community and welcome back, it has been a long while, hope you have kept well, sorry to see you have a solid red light on your Router and that you have tried all advised steps and it is still the same.

So I can help I will send you an invite into a private chat, once received please click on the purple white to accept.